Freight
📦 Shipping & Freight Policy
Scroll down for freight information. At LetterBank, we strive to provide accurate shipping estimates and transparent freight information. Please review the following details to understand our shipping practices and how to obtain precise freight costs for your order.
📝 How to Request an Accurate Freight Quote
To obtain a precise freight quote, please provide the following information:
- Product Details: Specify the sign model number and any additional items or accessories.
- Delivery Address: Include the complete street address, city, state, and ZIP code
- Delivery Requirements: Note any special delivery needs, such as liftgate service or delivery appointments.
Ask for freight costs before ordering:
IMPORTANT: Specify the sign model number. FREIGHT REQUEST
📦 Freight Shipping Details
Freight shipping costs can vary significantly, even within the same city block. Factors influencing freight charges include:
- Delivery Location Specifics: Urban vs. rural areas, accessibility, and proximity to main roads.
- Special Delivery Requirements: Liftgate services, delivery appointments, or access to large complexes.
- Additional Services: Call-ahead notifications, inside delivery, or deliveries requiring special equipment. FREIGHT REQUEST
Our checkout system may include a "placeholder freight charge" to cover part or all of the average freight cost. However, actual freight charges are determined based on your specific delivery details. In approximately 70% of cases, the final freight cost exceeds the placeholder, and we will invoice you for the difference. If the actual cost is less, we will refund the unused balance.
🚚 Domestic Shipping (Contiguous U.S. Only)
Shipping estimates apply to the 48 contiguous U.S. states (excluding Alaska and Hawaii). These estimates are subject to change based on factors such as weight, size, quantity, and shipping method (parcel or freight). Final shipping costs depend on the item's manufacturing location and your delivery address. For an accurate shipping quote, please request one before placing your order.
🌍 International and Non-Contiguous U.S. Orders
Please request a shipping quote before placing your order for orders outside the contiguous U.S., including Alaska, Hawaii, and international destinations. Shipping costs and delivery times can vary based on location and customs regulations.